Your personal information is of the utmost importance to us. Loteri never sells your data or shares it without your consent. This privacy policy is our commitment to full transparency — what data we collect, why we collect it, and how we keep it safe.
All data transfers on loteri are secured with 256-bit SSL encryption. Your personal information and transaction details will never be visible to third parties.
Your data is stored only on secured servers. Passwords are never stored in plain text — they are always hashed.
Loteri never sells your personal data to third parties. Your information is not shared with advertisers either.
We only collect what is necessary to provide our services. No unnecessary data is requested or retained.
After an account is closed, all personal data is securely deleted after the designated period. Data is not retained beyond what is legally required.
You can view, update, or request deletion of your data at any time. That is your right.
When you open an account and use our services on loteri, we collect certain information. This collection is entirely transparent and used solely to improve your experience.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name & Mobile Number | At registration | Account creation & communication |
| Date of Birth | At registration | Age verification (18+) |
| National ID | For identity verification | KYC & AML compliance |
| Mobile Banking Number | On Deposit/Withdrawal | Payment Processing |
| Email (Optional) | On profile updates | Notifications & Offers |
We never store your full bank or card number. Payment details are processed directly through your mobile banking provider.
Loteri uses the data it collects strictly for specified purposes. No information is used for anything beyond what is stated. Each use case is clearly outlined below:
If you wish to stop receiving promotional messages at any time Help Center Contact us.
Loteri never sells your data. However, certain information may be shared in the limited circumstances outlined below:
All partner organizations are contractually bound to uphold loteri's privacy standards. They may not use your information for their own purposes.
Loteri uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Deleted at end of session |
| Functional cookies | Remembering Language & Preferences | 30 Days |
| Analytics Cookies | Understanding and improving site usage | 90 days |
| Security cookies | Detecting Fraud & Bot Activity | 7 days |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on the site to stop working.
Loteri uses industry-standard security technology to protect your privacy. Our protection operates across multiple layers, so your data stays secure even if one layer is compromised.
If you suspect a security issue, change your password immediately and Help Center Let us know. We will respond within 2 hours.
Loteri does not retain your data longer than necessary. The retention periods for each type of data are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 2 years | Legal Obligations |
| Transaction Records | 5 Years | AML & Financial Regulatory Compliance |
| KYC Documents | 5 Years | Regulatory Authority Guidelines |
| Gaming history | 3 Years | Dispute Resolution |
| Support conversations | 2 years | To ensure quality of service |
| Cookie data | 7–90 Days | Site Functionality |
Once the retention period expires, data is securely and permanently deleted or fully anonymised.
You have full control over your personal data on Loteri. Each of your rights is detailed below:
You can request to view what information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data after your account is closed.
You can object to your data being used for specific purposes.
You can receive your data in an easily readable format.
You can opt out of promotional messages at any time.
To exercise any of your rights Help Center Contact us and we will respond to your request within 30 days.
Loteri is strictly for users aged 18 and above. We never knowingly collect or process data from minors.
If you suspect an underage account, email support@loteri.bet immediately. We will take action within 24 hours.
Loteri may update this Privacy Policy as needed. For significant changes, we will provide at least 7 days' notice. Notice will be sent via:
Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree, you may close your account and withdraw your balance.
For any privacy-related questions, complaints, or requests, please reach out to us through the following:
When submitting a privacy-related complaint, please clearly include your registered mobile number and the subject of your request. This helps us resolve your issue faster.
We believe privacy is a fundamental right. Your concerns matter to us, and we are committed to responding with full transparency at all times.
Your data is fully protected. Register on loteri and enjoy a trusted platform.