Gaming should be fun — and it should stay that way. Loteri believes every player can game responsibly. That's why we're here for you with the right tools, the right information, and the right support.
Loteri has put multiple safeguards in place to ensure gaming remains a positive part of your life.
Set your own daily, weekly, or monthly deposit limits. There's no way to overspend your budget — Loteri makes sure of that.
Playing for long stretches at a time isn't healthy. Set a daily time limit for yourself — when your time is up, Loteri will remind you.
To clear your head, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. This option is available to you at any time.
If you need a longer break, use the self-exclusion feature. It lets you close your account for anywhere from 6 months to permanently.
Decide in advance how much you're willing to lose in a given period — once you hit that limit, gaming will automatically stop.
Our support team is always here to help. If you have any concerns about your gaming, don't hesitate to reach out to our Help Center.
Responsible gaming means enjoying entertainment within your own means and limits. At Loteri, we believe online gaming and lottery can be a fun part of life — as long as it's done mindfully and in control. But when gaming turns into addiction, it can cause serious harm to your personal, family, and financial life.
Online gaming is growing rapidly in Bangladesh, and with that comes the growing importance of playing responsibly. Loteri places the wellbeing and safety of every user above all else. That's why we don't just provide gaming — we also ensure a safe gaming environment.
Before you play, ask yourself: am I playing for fun, or am I chasing losses? Answer honestly — that's the first step toward responsible gaming.
Remember: lottery and betting are entertainment, not a source of income. Always play with the possibility of losing in mind, and only spend what you can afford to lose without affecting your daily life.
People often don't realize when their gaming habits have become a problem. Watch out for the following warning signs in yourself:
If you notice one or more of the above signs in yourself, use Loteri's self-exclusion feature right away, or Help Center Contact Us.
At Loteri, we follow a set of core principles to ensure responsible gaming. These aren't just commitments — they're built into the foundation of our platform.
We never encourage you to play beyond your means. Loteri is committed to creating an environment where every player can enjoy gaming safely and responsibly.
If someone in your family is showing signs of excessive interest in online gaming or lotteries, it's important to stay alert. If there are younger members in your household, take the following steps to secure your devices:
If you suspect an underage user has an account on Loteri, contact us immediately at support@loteri.bet. We'll take action within 24 hours.
Set deposit, loss, and session limits anytime from your profile.
Effective ImmediatelyPause your gaming for anywhere between 1 and 42 days — take a break on your own terms.
Voluntary BreakTo close your account long-term or permanently, submit a request to the support center.
Permanent SolutionAsk yourself the questions below. If you answer "yes" to several of them, please seek help.
Do you chase losses by placing bigger bets to win back what you've lost?
Do you hide your gaming from family or people close to you?
Are you spending money meant for daily necessities on gaming?
Do you keep trying to stop but find yourself unable to?
Do you feel restless or irritable when you can't play?
Worried about gaming addiction? Our trained team is always here for you.
Stick to these simple habits and gaming will always stay enjoyable — never a burden.
Decide how much you're willing to spend before you start playing. Once you hit that limit, stop for the day — there's always tomorrow.
Take at least a 10-minute break every hour. Long sessions affect your judgment and lead to unnecessary spending.
Avoid playing when you're angry, anxious, or feeling low. Your judgment is compromised in these states.
Lottery and betting are games of chance. Winning a previous match is no guarantee you'll win the next one — always keep that in mind.
Never game with borrowed money or credit. It can quickly lead to serious financial trouble.
Family time, reading, catching up with friends — life has plenty of joy to offer. Don't let gaming be your only source of entertainment.
Keep track of how much you're spending each month. You can view all your transaction details in the Loteri transaction history.
If you're struggling, let your family know or reach out to Loteri support. Asking for help takes courage — it's not a sign of weakness.
Log in to Loteri using your registered mobile number and password.
Click the profile icon in the top right corner and go to "Settings" or "Security".
Here you'll find all options for deposit limits, loss limits, session time, and breaks.
Choose a daily, weekly, or monthly limit and enter your amount.
Enter your password to confirm the limit. Changes will take effect immediately.
| Tools | Duration | Applicable |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | For Everyone |
| Loss Limit | Daily / Weekly / Monthly | For Everyone |
| Session Time | Fixed Hours per Day | For Everyone |
| Cooldown Break | 1 Day – 6 Weeks | For Everyone |
| Self-Exclusion | 6 Months – Permanent | For Everyone |
Lowering your limit takes effect immediately. Increasing a limit takes up to 72 hours — this delay is intentional and exists to protect you.
Register with Loteri and enjoy lottery and betting in a safe gaming environment.
We're always here for you — in good times and when you need us most.