FAQ

Loteri FAQ — Answers to All Your Questions

Have a question about lottery, betting, payments, accounts, or bonuses? Find clear, straightforward answers right here. Search below or browse by category.

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Account & Registration

Signing up on Loteri is quick and easy. Here's what you'll need: An active Bangladeshi mobile number, an email address (optional), and a strong password. You must be at least 18 years old. Registration is completely free and takes just 2–3 minutes. Register Now

Per mobile number One Loteri Account Only can be created. Creating multiple accounts may result in all accounts being banned and deposited funds being forfeited. This rule is strictly enforced to ensure fair play and security.

on the Login page "Forgot password?" Click the link, enter your registered mobile number or email, and a reset code will be sent to you. Use the code to set a new password. The entire process takes under 5 minutes. Go to Login Page

Registering with a mobile number activates your account instantly via OTP verification. For larger withdrawals, Identity Verification (KYC) You may be required to complete KYC verification by uploading a photo of your National ID or passport. KYC verification is typically completed within 24 hours.

Yes, you can request a temporary or permanent account closure at any time. To do so, At the help center Contact us. Make sure to withdraw any remaining balance before closing your account. Responsible Gaming Policy Self-exclusion options are also available in accordance with the policy.
Deposits & Withdrawals

Loteri currently supports the following payment methods:
  • Mobile Pay — Most popular, instant deposit
  • Nagad — Fast & Easy Mobile Banking
  • Rocket (DBBL) — Dutch-Bangla Mobile Banking
The minimum deposit is just 100 BDT across all payment methods. For more information Financial Transactions View the page.

Withdrawals are typically processed within 5–30 minutes Funds are delivered to your mobile banking account within minutes. Withdrawals between 12:00 AM and 6:00 AM may experience slight delays. For larger amounts that require additional verification, processing can take up to 24 hours.

  • Minimum deposit: 100 BDT
  • Maximum single deposit: ৳50,000
  • Minimum withdrawal: ৳500
  • Daily maximum withdrawal: ৳2,00,000 (even more for VIP members)
VIP members can withdraw higher amounts with exclusive benefits. Details On the VIP page See details.

Deposits are usually instant, but occasionally a bank or mobile operator issue may cause a 5–10 minute delay. If your balance hasn't updated after 15 minutes, Mobile Pay/Nagad Transaction ID with At the help center Contact us — we'll resolve it quickly.
Lotteries & Draws

Loteri offers several types of lotteries:
  • Daily Lottery — Daily draws, more chances for less
  • Weekly Mega Draw — Big prizes, draw every Monday
  • Monthly Jackpot — Crores in Prize Money
  • Instant Lottery — Buy and find out instantly
To view all lottery details on the Lottery page page.

All lottery draws at Loteri RNG (Random Number Generator) technology, which is internationally recognized and regularly audited by third parties. Every draw result is completely random and is never predetermined in any way. Draw results are published live on the site.

After a win, your prize money is automatically credited to your Loteri wallet. Smaller prizes (under ৳10,000) arrive instantly. Larger prizes require identity verification (KYC) to be completed first. Once credited, you can withdraw your winnings to your mobile banking at any time.

Each member can purchase a maximum of 100 tickets VIP members may be eligible for a higher limit. Buying more tickets at once may also qualify you for a special discount. For more details, on the Lottery page See details.
Betting & Match Odds

Loteri currently offers betting on cricket and football. In cricket, Bangladesh, India, Pakistan, Australia, and more You can bet on matches from all major international teams, including live matches in real time. To see the latest odds on the Match Odds page page.

Yes, match odds In Real Time changes. Odds can shift for various reasons — such as toss results, wickets falling, weather, or team strategy changes. However, the odds at the time you placed your bet are the ones that apply to your wager. Any subsequent changes will not affect your bet.

If a match is cancelled or the required overs are not completed, all related bets Will be considered void and the full stake will be returned to your wallet. The same policy applies to matches suspended or postponed due to rain or scheduled on a reserve day.
Bonuses & Offers

As a new member Registration A welcome bonus is automatically credited on your first deposit. Bonus amounts and terms may change from time to time. Wagering requirements must be met before the bonus can be used. To learn about current bonus offers, At the help center Contact us.

Regular members can receive a weekly reload bonus. Deposit a set amount each week and a portion of it will be returned as a bonus. Cashback offers refund a fixed percentage of any losses on your bets. VIP members Get the highest cashback rates.

Bonus funds cannot be withdrawn directly. Each bonus comes with a Wagering Requirements applies (e.g., wager the bonus amount 5 times). Once the requirement is met, winnings earned from the bonus can be withdrawn. Each bonus has its own terms, so before accepting any offer, Terms & Conditions Please read carefully.
Security & Privacy

Yes, Loteri is completely safe. We use 256-Bit SSL Encryption which ensures bank-level security. Your personal information and financial transactions are fully encrypted. Your data is never shared with any third party. For more details In the privacy policy See details.

Instantly At the help center Contact us and submit a request to temporarily close your account. Our support team will verify and secure your account promptly. For your security:
  • Use a strong and unique password
  • Never share your password with anyone
  • Avoid logging in on public Wi-Fi
  • Change your password regularly

Yes, Loteri operates under a license from an international gaming authority. We Fair gaming, transparent operations, and responsible gaming— committed. All our games and draws are regularly audited by third parties. Details About Us Find it on the page.
VIP Program

VIP members enjoy a range of exclusive benefits:
  • Higher Withdrawal Limits
  • Personal Account Manager
  • Special Bonuses & Cashback Offers
  • Access to Exclusive Lotteries & Jackpots
  • Faster Withdrawal Processing
  • Invitations to Special Events & Tournaments
For more details On the VIP page page.

Your Based on total bets placed and lottery purchases VIP levels are determined by your activity. The more you play, the higher you climb. VIP points are credited automatically, and you'll be notified by a special message whenever your level changes. Benefits and terms for all levels are available On the VIP page Details are provided.

If you can't find the answer to your question here, please reach out to our At the help center Contact us. Our Bengali-speaking support team is available 7 days a week, 24 hours a day.

Why choose Loteri

These are the features that explain why millions of Bangladeshi users trust Loteri.

Instant deposits & withdrawals

Deposit or withdraw via Mobile Pay, Nagad, or Rocket in just minutes — no long waits.

Learn More
Bank-grade security

Operated under 256-bit SSL encryption and an international license. Your data and funds are fully protected.

Learn more
Diverse Lottery Options

Daily, weekly, and monthly lotteries are available, along with instant lotteries — with options to suit any budget.

View Lotteries
Live Match Betting

Bet on cricket and football with real-time odds. Make every live match even more exciting.

View Odds
VIP Benefits

Play more to climb the VIP tiers. Enjoy a personal manager, higher withdrawal limits, and exclusive bonuses.

Learn About VIP
24/7 Support in Bengali

Our Bangla-speaking support team is always on hand for any issue. Get instant help via live chat or email.

Go to Support

What are you waiting for? Get started now!

Sign up on Loteri and enjoy the thrill of lotteries, jackpots, and betting. New members receive a special welcome bonus.

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